FAQ

• How do you control the quality ? 1/27/2010

  Xiamen Wanjiali Stone Industry Co., Ltd . Team approaches all business dealings with a sense of fairness and honesty . Whenever we receive an order from our customers , the top important matter for us is to control the quality. Our experienced QC staffs live in factory area to make sure the produc...

• How do you handle claims for damaged products?1/27/2010

  First , we will do all we can to minimize damage , the goods will be carefully packed . Second, due to there are many unexpected possibility , we request all customers to take photos at the first time when the container is opened at the port as proof . we will investigate and repay to our client...

• How do you handle claims for poor quality?1/27/2010

  Wanjiali stone has inspectors for each steps from production till the container loading finished. We try every effort to provide quality products . However sometimes we did receive claim of quality problem. If there does exist bad quality workmanship, please take photos of that product for claim...

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